Privacy Policy

1. Introduction

Axiologic Pte. Ltd. ("Axiologic", "we", "us", or "our") is committed to protecting the personal data of individuals who interact with our website and services. This Privacy Policy describes how we collect, use, disclose, and safeguard personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and related regulations.

This policy applies to personal data collected through our website at axiologinses, through our service engagements, and through any other direct communication with Axiologic. If you have questions about this policy, please contact us at privacy@axiologinses.

2. Data We Collect

We collect personal data only when it is necessary for delivering our services or communicating with prospective clients. The categories of data we may collect include:

• Contact information — name, email address, phone number submitted through our contact form
• Professional information — job title, organisation name, as shared during engagement discussions
• Communication records — emails, meeting notes, and correspondence related to engagements
• Website usage data — pages visited, time on site, referral source, collected via cookies and analytics tools
• Contract and engagement data — scope documents, deliverables, billing information for active clients

We do not collect sensitive personal data as defined under the PDPA unless explicitly required for a specific engagement and consented to separately.

3. How We Collect Data

Personal data is collected through the following means:

• Contact and enquiry forms on our website
• Direct email or telephone communication initiated by the individual
• Signed agreements and scope documents for client engagements
• Analytics cookies placed on your device when you visit our website (subject to your consent)

4. Legal Basis for Processing

Under the PDPA, we process personal data on the following bases:

• Consent — for marketing communications and non-essential cookies, where you have explicitly opted in
• Contractual necessity — to deliver services under an engagement agreement
• Legitimate interests — for enquiry follow-up, service improvement, and fraud prevention
• Legal obligation — where processing is required by applicable Singapore law

5. How We Use Personal Data

Personal data is used for the following purposes:

• Responding to enquiries and service requests
• Delivering contracted AI consulting and development services
• Sending service-related updates during active engagements
• Issuing invoices and managing billing records
• Improving website functionality and user experience
• Complying with applicable legal and regulatory requirements

We do not sell personal data to third parties, and we do not use personal data for automated decision-making that produces legal or similarly significant effects.

6. Data Sharing

We may share personal data with:

• Cloud service providers and software platforms used to operate our business (e.g. document management, email, analytics), who act as data processors under agreements with us
• Professional advisors such as legal counsel or accountants, under confidentiality obligations
• Regulatory authorities where disclosure is required by Singapore law

We do not transfer personal data outside Singapore except where necessary for the above purposes and subject to appropriate safeguards consistent with the PDPA's data transfer obligations.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

• Enquiry data from non-clients: up to 12 months from the last contact
• Client engagement records: 7 years from engagement close, for contractual and tax compliance purposes
• Website analytics data: up to 26 months in anonymised or aggregated form
• Cookie preference records: 12 months

8. Cookie Use

Our website uses cookies to understand how visitors use the site and to remember preferences. Essential cookies are required for basic site operation. Analytics and preference cookies are optional and require your consent. For full details on cookies we use, please read our Cookie Policy.

9. Your Rights Under the PDPA

As a data subject under Singapore's PDPA, you have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Withdraw consent for processing based on consent, without affecting the lawfulness of prior processing
• Request that we cease or limit the use of your personal data in certain circumstances
• Lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore if you believe your rights have been infringed

To exercise any of these rights, please contact us at privacy@axiologinses. We will respond within 30 days.

10. Data Protection Measures

We implement organisational and technical measures to protect personal data against unauthorised access, disclosure, alteration, or loss. These measures include:

• Encryption of personal data in transit and at rest where technically feasible
• Access controls limiting data access to personnel with a need to know
• Data processing agreements with all third-party service providers
• Regular review of data handling practices and security measures

11. Third-Party Links

Our website may contain links to external sites not operated by Axiologic. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies before sharing any personal data with them.

12. Children's Privacy

Our services are directed at organisations and professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have received personal data from a minor, we will delete it promptly.

13. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be communicated via a notice on our website. The date at the top of this page reflects when the policy was last revised. Continued use of our website after a revision constitutes acceptance of the updated policy.

14. Contact Information

For any privacy-related queries, requests, or concerns:

• Email: privacy@axiologinses
• Address: Axiologic Pte. Ltd., 3 Church Street, #25-08, Samsung Hub, Singapore 049483
• Phone: +65 6318 5746

Supervisory authority: Personal Data Protection Commission (PDPC) of Singapore — www.pdpc.gov.sg